- Flat-rate feesYou'll know what every fire loss investigation costs before we start. No hidden costs or surprises.
- On scene within 24 hoursWe conduct origin and cause investigations throughout the southeastern United States and can be on any fire scene within 24 hours of assignment.
- Thorough documentationDigital and video photography document the scene and preserve critical evidence to support the handling of your claim.
- A team on every lossMore than one investigator works every loss, so we finish quickly and give you an answer as soon as the investigation is complete.
- Reports on a fixed scheduleA telephone report when the investigation is complete, a written preliminary report the next day, and a complete report within ten working days.
- No walk-through investigationsEvery fire scene is completely overhauled and the room of origin reconstructed to demonstrate how and where the fire started.
- Evidence that holds upEvery ISC team member knows how scenes get spoiled, and how to document, collect and preserve the evidence needed to defend an incendiary fire loss or pursue subrogation.
- Independently ownedUnlike many competitors, we aren't owned by a large insurance adjusting firm. Why feed your competition?